CATL opens largest Ning service center outside Asia in Oslo

CATL has opened a large Ning service center in Oslo. The new facility is intended to serve Norway and the Nordic region with battery testing, maintenance, repair, reuse, and recycling — across all brands.

The new Ning service center in Oslo covers an area of 8,000 square meters.

Image: CATL

CATL recently put a new service center into operation. With 8,000 square meters, it is CATL’s largest Ning service center outside Asia and is designed to serve as a central hub for Norway and the other Nordic countries.

According to CATL, the services offered range from diagnosis, maintenance, and repair to insurance coverage, as well as secondary use and recycling. Ning Service is intended to cover not only vehicle batteries but also applications in energy storage and robotics. The center is also meant to serve as a sales and experience hub for other electric applications such as ships and eVTOL aircraft.

This expansion comes in Norway, a market with particularly advanced electric vehicle adoption. In August, battery-electric cars accounted for 98.7 percent of new registrations according to CATL, while buses and coaches made up over 60 percent. As the vehicle fleet grows and ages, the demand for battery diagnosis, repair, and condition assessment also increases.

Data from the used car market also shows that a complete battery replacement isn’t always necessary. A study published in the summer by Swedish dealer Carla, based on nearly 10,000 battery tests, found that many electric vehicles still retain a high proportion of their original battery capacity even after more than 100,000 kilometers. This highlights the importance of diagnosis and targeted repairs to enable batteries to be used for as long as possible.

CATL focuses on repairs rather than battery replacements

This is precisely the goal of Ning Service’s business model. CATL aims to develop an aftermarket that moves away from complete battery replacements toward repairs. According to the company, the processing time for complex repairs has already been reduced from 72 hours to 48 hours.

The repair capabilities are currently intended to cover 76.8 percent of electric vehicle models. The so-called “Intelligent Eagle Eye System” is used among other things, and according to CATL, it is already in use at more than 150 repair shops to ensure traceability and quality control.

The Oslo location is set to become Ning Service’s primary training center in the Nordic countries. CATL plans to offer certified courses and hands-on training for local technicians there. This is built on a training network spanning 39 European countries and a team of 14 experienced trainers. Partnerships with Norwegian universities and technical institutions are also planned.

"Customers are at the heart of Ning Service’s operations. In close collaboration with our local partners, we will provide reliable services throughout the battery lifecycle that meet the demands of Norway’s electric vehicle market and support its further electrification," says Bruce Li, President of Quality Systems for CATL’s Aftermarket Business.

Circular economy is also part of this concept. Together with the Ellen MacArthur Foundation, CATL launched the Global Energy Circularity Commitment initiative. Batteries are intended to be used for as long as possible, with the materials contained within them subsequently recycled to create new batteries.

CATL has been developing Ning Service into an international aftermarket network over the past few years. The service business has existed since 2015, and since 2024, Ning operates as a standalone brand. In early 2026, CATL opened its first Ning Service Experience Center in the Middle East in Riyadh. The facility covers more than 7,000 square meters and also provides diagnostics, repairs, maintenance, recycling, training, as well as logistics and storage services.

The new European location is even larger, with a 8,000 square meter center in Oslo. Ning Service currently operates a total of 1,394 service locations in 85 countries and regions. CATL aims to be present in 100 countries by 2027, with the network expected to grow to 10,000 service locations by 2030.