Leapmotor Support: “Here’s how my case ended”
Leapmotor Support: Here’s how the reader’s issue with charging his T03 was resolved. It’s the reader himself who shares the story. Vaielettrico responds. To contact us: info@vaielettrico.it
Leapmotor Support: The report with responses
"For those who are curious to know how the case of my Leapmotor T03 with battery issues turned out, I quote the concise report from Customer Service: ‘Testing of the charging system revealed a blockage. The charging system was reset.’ When I asked what caused it, I was told that specifically, it couldn’t be determined. To my questions—‘Is this an event that happens fairly often?’ ‘Can it be prevented?’ ‘If it happens again, can I do anything?’—the answer was ‘Yes, to some extent’ to the first question and a flat ‘No’ to the last two. And finally, to ‘What if it happens again?’ the response was: ‘Bring it back!’ That’s all. Best regards." Ugo Ecari
There is a lot of attention on the best-selling model
Answer. Obviously, one isolated incident cannot determine the reliability of a model (in this case, the T03). The same caution applies to the effectiveness of the support network, which remains a critical issue for electric vehicles from many brands. We highlight these understandable complaints to determine whether they are isolated problems or widespread issues, and if so, how they are addressed (and hopefully resolved). This is in everyone’s interest. Recall that for the Chinese brand Leapmotor, sales and support in Europe are handled by Stellantis’ network. The T03 is by far the best-selling electric vehicle in Italy so far in 2026 (over 22,000 units). As such, there is great attention paid to the reliability of this Chinese city car; more testimonials, positive or negative, are welcome.
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